Privacy Policy

Effective Date: Aug 31, 2023

Thank you for using https://community.dagknows.com ("we," "our," or "us"). This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have with regard to your personal information. By using our community website and related services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. User-Provided Information: When you register on our community website, we collect certain information that you provide during the registration process. This information may include a username, email address, and any optional profile information you choose to share.

b. Runbook Content: Any runbooks, documents, or content you create and upload to the community website will be visible to all users of the website. This content is owned by us and may be edited by other users whom you invite to collaborate on the runbooks.

c. Usage Information: We collect non-personally identifiable information about your interactions with our community website, including pages viewed, features used, and other activities. This information is collected through cookies and similar technologies.

d. Analytics Data: We may gather usage statistics and analytical data to improve our services and better understand user behavior. This data is collected in a way that does not personally identify you.

2. Use of Information

a. Runbook Sharing and Collaboration: The runbooks you create and upload on our community website can be accessed and edited by other users whom you invite to collaborate. Please be aware that any content shared on the community is visible to all users.

b. Personalization: We may use the information we collect to personalize your experience on our community website, suggest relevant content, and improve user engagement.

c. Analytics: The data collected may be used for analytical purposes, helping us understand user preferences, trends, and overall usage patterns. This data helps us enhance our services and features.

3. Protection of Information

a. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

b. Retention: We retain user-generated content, usage data, and analytical data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

4. Third-Party Sharing

a. Collaboration: Any runbooks or content you create may be shared and edited by other users based on your invitations. We do not control how these users interact with your content.

5. Your Choices

a. Editing and Deleting Content: You can edit or delete the content you create on our community website at any time. However, keep in mind that content shared with others may still be accessible to those users even after deletion.

6. Changes to this Privacy Policy

a. Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any significant changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@dagknows.com

By using our community website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.