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Add a trigger for every Zendesk ticket created

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import requests import json from requests.auth import HTTPBasicAuth # Function to add a trigger to Zendesk def add_zendesk_trigger_for_new_ticket(api_url, email, api_token, webhook_id): headers = { 'Content-Type': 'application/json' } data_to_send = """ { "id" : "{{ticket.id}}", "subject" : "{{ticket.subject}}", "description" : "{{ticket.description}}", "created_at" : "{{ticket.created_at}}", "updated_at" : "{{ticket.updated_at}}", "priority" : "{{ticket.priority}}", "status" : "{{ticket.status}}", "assignee_id" : "{{ticket.assignee_id}}", "requester_id" : "{{ticket.requester_id}}", "organization_id" : "{{ticket.organization_id}}" } """ data = { 'trigger': { 'title': 'Trigger for new ticket creation', 'conditions': { 'all': [ { 'field': 'status', 'operator': 'is', 'value': 'new' } ] }, 'actions': [ { 'field': 'notification_webhook', 'value': [webhook_id, data_to_send] } ] } } basic_auth = HTTPBasicAuth(f'{email}/token', api_token) response = requests.post(api_url, auth=basic_auth, headers=headers, json=data) return response.status_code, response.json() # Usage creds = _get_creds(zendesk_cred_label)['creds'] api_token = creds['password'] email = creds['username'] api_url = f'https://{subdomain}.zendesk.com/api/v2/triggers.json' status_code, response_json = add_zendesk_trigger_for_new_ticket(api_url, email, api_token, webhook_id) print(status_code) print(json.dumps(response_json, indent=4))
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